Privacy Policy

Effective Date: October 14, 2025

Hilton Moving and Storage (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal
information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information
when you visit our website, use our services, or communicate with us, including via SMS/text messaging.

1. Information We Collect

We may collect the following types of information:

A. Personal Information

When you contact us or use our services, we may collect:

• Name, phone number (including mobile number), email address, and physical address
• Move details such as origin, destination, and moving dates
• Payment information (processed securely through third-party systems)

B. Non-Personal Information

We automatically collect limited data to improve website performance, including:

• IP address
• Browser type and device information
• Pages visited, time spent, and referring websites

Cookies and analytics tools may be used to understand how visitors interact with our website.

2. How We Use Your Information

Hilton Moving and Storage may use collected information to:

• Provide moving, delivery, and storage services
• Generate estimates and invoices
• Respond to questions and requests
• Improve website performance and customer experience
• Send updates, promotions, or reminders (you may opt out anytime)
• Comply with applicable laws and regulations

3. SMS/Text Messaging Privacy and Consent

By providing your mobile number, you consent to receive automated informational and promotional messages from
Hilton Moving and Storage. Message frequency varies. Message and data rates may apply.

• Opt-Out: You can cancel the SMS service at any time. Just text “STOP” to our number.
  We will send a confirmation message to acknowledge your request.
• Help: Reply HELP for assistance.

No Sharing of SMS Data: Mobile information will not be shared with third parties or affiliates for
marketing or promotional purposes.

4. Information Sharing and Disclosure

We do not sell, rent, or trade your personal information.

We may share limited data only with:

• Trusted service providers assisting with operations (payment processors, software providers, etc.)
• Legal authorities when required by law or in response to valid requests

All third parties are required to keep your information confidential and secure.

5. Data Security

We take reasonable steps to protect your information from unauthorized access, alteration, disclosure, or destruction.
Sensitive payment data is encrypted and processed through secure payment gateways.

6. Your Rights and Choices

You have the right to:

• Access and correct your personal information
• Request deletion of your data, where applicable
• Opt out of promotional emails or marketing communications

To make any such requests, please contact us at:
📧 info@hiltonmovingandstorage.com

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those
external sites. Please review their policies before sharing personal information.

8. Children’s Privacy

Our website and services are not directed to individuals under 18 years old. We do not knowingly collect personal data from minors.

9. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The revised policy will be
posted on this page with an updated effective date.

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Hilton Moving and Storage
3500 Shearwater Street
Naples, Florida 34117
📧 info@hiltonmovingandstorage.com